AgricultureMart believes in & we can helping its customers as far as possible, and has, therefore, a liberal cancellation policy. Under this policy:
- If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- If you cancel the order after your product has shipped or you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
- In case of receipt of damaged or defective consumer durable items and non durable items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 1 day of receipt of the products.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. Please note it will be eligible for replacement, only in cases where there are defects found with the product.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Orders delivered & accepted by the customer cannot be refunded. In case you feel the order is not as per specification, please contact our customer care team immediately in 24hrs.
Cancel the order before 24 hour or ship the product. Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.